Help Center

Back to home

Help Center

Experiences

Experiences

All about the creation of experiences and "Requests/Bookings", "Statistics", "Team" & "Categories".

Creation of experiences

What to look for in the content of your experiences

To create a new experience in just a few steps

How to create buttons for websites, PDF, email addresses and phone numbers

Why are my texts not saved?

How does the automatic translation work and can the texts be adapted?

Should I always leave an address with the experience and if so, which one?

How to enter the link to the data protection page

Why is my experience not requestable/bookable?

Why are my events not saved in the experience?

How to delete or copy an experience

How to embed videos in your experience

Can I set a minimum or maximum number of participants?

How to make sure that no external guests book in

Why my experiences are not often booked?

How can I make experiences visible only for the guest on site?

Can I share experiences with other businesses to simplify management?

The difference between visible and invisible experiences

See more

Categories

What are the categories in the experience for and why do I need them?

What is the difference between category and stream?

Requests & Bookings

How to best manage your requests & bookings

How can I set which fields the guests have to fill in the booking form/inquiry form?

Do I receive an automatic confirmation by mail when the guest has sent a request/booking?

How to set a registration deadline

How to determine a registration period

How can I export a participant list and make it available to my guides automatically?

Why do I need tickets and how do I create multiple tickets?

How can I cancel a booking?

See more

Teams

Why you should create team members and how to edit them

How to delete a team member

Statistics

Where can I find statistics about my experiences?