--- title: How can I ensure that only in-house guests can book an experience? description: Your experiences are exclusively for your hotel guests? In this article, we’ll show you some simple tips and tricks to make sure only your in-house guests are able to book. --- [Skip to content](https://support.giggle.tips/en/help-center/how-to-make-sure-that-no-external-guests-book-in#main-content) - [English](https://support.giggle.tips/en/help-center/how-to-make-sure-that-no-external-guests-book-in) - [Deutsch](https://support.giggle.tips/help-center/erlebnisse-fuer-hausgaeste) English Show submenu for translations ![01\_giggle](https://support.giggle.tips/hubfs/01_giggle.svg) Open main navigation Close main navigation - - [English](https://support.giggle.tips/en/help-center/how-to-make-sure-that-no-external-guests-book-in) - [Deutsch](https://support.giggle.tips/help-center/erlebnisse-fuer-hausgaeste) English Show submenu for translations - [Go to Dashboard](https://cms.giggle.tips/) [Go to Dashboard](https://cms.giggle.tips/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.giggle.tips/en/help-center?hsLang=en) 2. [Experiences](https://support.giggle.tips/en/help-center/experiences?hsLang=en) 3. [Creation of experiences](https://support.giggle.tips/en/help-center/experiences?hsLang=en#creation-of-experiences) # How can I ensure that only in-house guests can book an experience? ## Your experiences are exclusively for your hotel guests? In this article, we’ll show you some simple tips and tricks to make sure only your in-house guests are able to book. ### 🧭 First things first: External bookings are rare As a rule, **external guests usually don’t book experiences** that are clearly intended for hotel guests. In fact, if you want to attract external guests, you’ll need to **communicate this proactively** – for example, through the experience title, the description, or by offering public tickets. However, if you want to be **100% sure** that an experience is **only bookable for your in-house guests**, you can take the following steps: ### ✅ Our recommendations for “In-House Guests Only” #### 🏷️ 1. Clear labeling in ticket and description - **Ticket description:** Use wording like: “Exclusive to our hotel guests, includes…” or “Price per person – available only to in-house guests.” - **Experience description:** Add a clear note such as: “This experience is available exclusively for hotel guests.” This immediately lets your guests know who the offer is intended for. #### 📝 2. Customize your booking form - Go to **Settings \> Booking Form**. - Add a **general or custom field**, such as “Room Number” or “Booking Reference”. - Set the field to **required** – either for all experiences or specifically for selected ones using custom fields. This way, you don’t need to manually check every booking, but you’ll get a clear indication during the booking process whether the person is a legitimate guest. ### ✅ Summary - Use **clear wording** in your title, description, and ticket text. - Add a **required field** (e.g. room number) to your booking form. - That way, you ensure your offers are targeted and **exclusively bookable by in-house guests**. If you need help with these settings or the booking setup, feel free to reach out to our support team – we’re happy to help! **ℹ️ Note on informational-only experiences** If you’ve created experiences that are **not bookable**, but rather **purely informative** (like weather info, menus, etc.) and should only be visible **on-site**, check out this article: 👉"[How can I make experiences only visible to the guest on site?](https://support.giggle.tips/en/help-center/how-can-i-make-experiences-visible-only-for-the-guest-on-site?hsLang=en)"   - [Giggle 3.0](https://support.giggle.tips/en/help-center/giggle-3-0?hsLang=en) - [Experiences](https://support.giggle.tips/en/help-center/experiences?hsLang=en#main-content) - [Creation of experiences](https://support.giggle.tips/en/help-center/experiences?hsLang=en#creation-of-experiences) - [Categories](https://support.giggle.tips/en/help-center/experiences?hsLang=en#categories) - [Requests & Bookings](https://support.giggle.tips/en/help-center/experiences?hsLang=en#requests-bookings) - [Teams](https://support.giggle.tips/en/help-center/experiences?hsLang=en#teams) - [Statistics](https://support.giggle.tips/en/help-center/experiences?hsLang=en#statistics) - [Website](https://support.giggle.tips/en/help-center/website?hsLang=en) - [WebApp](https://support.giggle.tips/en/help-center/webapp?hsLang=en#main-content) - [Streams](https://support.giggle.tips/en/help-center/webapp?hsLang=en#streams) - [API & AI Bots](https://support.giggle.tips/en/help-center/api-ai-bots?hsLang=en#main-content) - [ExperienceAPI](https://support.giggle.tips/en/help-center/api-ai-bots?hsLang=en#experienceapi) - [AI Bots](https://support.giggle.tips/en/help-center/api-ai-bots?hsLang=en#ai-bots) - [Social Media](https://support.giggle.tips/en/help-center/social-media?hsLang=en#main-content) - [Facebook](https://support.giggle.tips/en/help-center/social-media?hsLang=en#facebook) - [Instagram](https://support.giggle.tips/en/help-center/social-media?hsLang=en#instagram) - [Pinterest](https://support.giggle.tips/en/help-center/social-media?hsLang=en#pinterest) - [Google](https://support.giggle.tips/en/help-center/google?hsLang=en#main-content) - [Google Places](https://support.giggle.tips/en/help-center/google?hsLang=en#google-places) - [Mailings](https://support.giggle.tips/en/help-center/mailings?hsLang=en) - [Printed weekly program](https://support.giggle.tips/en/help-center/printed-weekly-program?hsLang=en) - [Digital Signage](https://support.giggle.tips/en/help-center/digital-signage?hsLang=en) - [Guest Info Tools](https://support.giggle.tips/en/help-center/guest-info-tools?hsLang=en) - [Login & Technics](https://support.giggle.tips/en/help-center/login-technics?hsLang=en) [![](https://support.giggle.tips/hs-fs/hubfs/signatur%20logo.png?width=165&height=34&name=signatur%20logo.png)](http://giggle.tips) giggle.tips Help Center Copyright © 2026, Giggle GmbH