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Integrate External Experiences with Booking Links

Would you like to promote an experience that’s bookable through an external system – such as a regional partner or a third-party spa booking tool?

With Giggle.tips, you can easily feature these experiences, including a direct booking link, a customizable button label, and an optional call function.

🎥 In this video, we walk you through the entire setup step-by-step:

✅ 1. When are external booking links useful?

This function is ideal when:

  • The booking is handled via another system (e.g. spa software, partner portal, table reservation tool)

  • You want to promote regional partner offers that don’t use Giggle

🧾 Example:
You want to promote your partner CulinaryCraftTours’ “Gin Experience” on your Giggle page, but the booking should happen on their own site.

⚙️ 2. Create an experience with an external booking link

1. Prepare the booking link

Ask your partner for the direct link to the booking page or event overview.

2. Open the experience in the CMS

  • Log in to your Giggle-CMS

  • Open an existing experience or create a new one

3. Enable booking for the experience

  • Scroll to Step 3: Is this experience bookable?

  • Toggle the switch to “Yes”

4. 🔗 Add the external booking link

  • Under the ticket settings, click “External booking link”

  • In the pop-up, activate the switch “Enable external booking link”

  • Insert the URL of the external booking page or even link your WhatsApp chat

  • You can also customize the button label.

    By default, the button says “Book”, but depending on the type of experience, you can choose from different options such as:

    • Reserve

    • Pay

    • Download

    • Learn more

    • … and more options

    This allows you to perfectly match the button to the offer — for example “Learn more” for information pages or “Reserve” for table bookings.

  • Click “Done” to save the settings in the pop-up.

💡 Note:
When using an external link, you can ignore all other booking fields (such as number of participants, custom fields, or registration deadlines).

5. ☎️ Optional: Enable the call function

Would you like to also offer a call option?

  • In the same optional settings section, find "Call reservations" and activate the switch “Enable call bookings”

  • Enter a phone number – it will appear as a “Call” button next to the booking link
    → Ideal for guests with questions or those who prefer to book by phone

👉 Learn more here:
Enable call bookings for experiences

6. 💾 Save the experience

Click “Save” to save the experience with your updated settings.

The experience will now display a button with your chosen label that leads directly to the external booking page.

✅ Summary

With external booking links, you can seamlessly integrate partner experiences or external booking systems into your Giggle profile:

✔️ Perfect for regional offers & spa tools
✔️ Guests book directly — you provide visibility
✔️ Flexible button text tailored to each offer
✔️ Ideal for website, web app, and digital guest communication

📩 Need help connecting or configuring your external links?
Our support team is always happy to assist you!