Creation of experiences
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      Why Can’t I Save My Experience?

      You’re trying to save your experience in the CMS, but it doesn’t work? In this article, we’ll walk you through the most common reasons – and how to fix them quickly.

      ✅ 1. Required Fields for Published Experiences

      To save and publish an experience, the following fields must be completed in all active languages:

      • Experience title

      • Experience category (e.g. Culinary, Yoga, Hiking)

      • Experience description

      📸 At least one image is also required.
      Without an uploaded image, the experience cannot be saved or published.

      (Max. 6 images per experience, 6 MB per image, JPEG or PNG)

      💡 Note: These fields must be filled out for each language version you’ve activated in your account. You can switch languages via the dropdown in the top right of the experience editor.

      🧾 2. Additional Requirements for Bookable or Requestable Experiences

      If your experience is set to be booked or requested via Giggle, the following fields are also mandatory:

      • Recipient email address for booking or request notifications

      • At least one ticket with a clear ticket title (e.g. “Massage 50 Min”, “Dinner for Two”)

      👉 Without this information, the experience cannot be saved as "bookable."

      📌 Learn more: Why do you need tickets and how to create them?

      ✏️ 3. Saving as a Draft

      If you only want to save an experience draft, these two fields are enough:

      • Experience title

      • Experience description

      👉 You can complete the setup and publish the experience later at any time.

      🧹 4. Avoid Empty Paragraphs in the Short Description

      A common issue preventing saving:
      An empty paragraph or space has been added to the short description field (at the very bottom under Advanced Settings).

      🔧 How to fix it:

      • Open the experience in the CMS

      • Scroll to Advanced Settings

      • Find the field labeled Short description for print materials

      • Make sure it is either:
        – completely empty
        – or contains meaningful text
        ❌ Do not leave just a space or blank paragraph

      📩 5. Still Not Working?

      If you’ve checked all of the above and are still unable to save your experience, feel free to reach out:

      📧 hello@giggle.tips
      We’re happy to help you troubleshoot!

      ✅ Summary

      Here’s how to solve the most common saving issues in just a few steps:

      ✔️ Fill in all required fields
      ✔️ Check all active languages
      ✔️ Avoid empty fields in short descriptions
      ✔️ Add a ticket and email for bookable experiences
      ✔️ Contact support if needed

      Need help? Our support team is always here for you!