Requests & Bookings
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      Why Do You Need Tickets – and How to Add Multiple Tickets?

      In this article, you'll learn why tickets are required for bookings and inquiries via Giggle – and how to create them step by step.

      1. Why Are Tickets Necessary?
      2. Where to Find the Ticket Settings
      3. How to Create a Ticket
      4. Add Additional Tickets

      Why Are Tickets Necessary?

      To make an experience bookable or requestable through Giggle, you must assign at least one ticket.

      A ticket defines:

      • the specific service being booked or requested

      • the price, or whether it is a free offering

      👉 Without a ticket, guests cannot send a booking or inquiry through Giggle.

      🎫 Where to Find the Ticket Settings

      You can manage tickets directly in each experience under Section 3: “Is the experience bookable?”

      🧾 How to Create a Ticket

      1. Open the desired experience in your CMS

      2. Scroll to Section 3: Is the experience bookable?

      3. Click "Yes" or on the ticket section

      4. Fill in the following fields:

      📌 Required: Ticket Name

      Examples:

      • “Private Dinner for 2 People”

      • “Massage – 30 Minutes”

      • “Guided E-Bike Tour”

      📝 Optional: Ticket Description

      Helps guests better understand what’s included. Example descriptions:

      • “Price per person includes a bottle of sparkling wine, homemade pralines, fresh fruit, regional cheese, and Schüttelbrot”

      • “Exclusively and free of charge for our house guests”

      • “Price per child from age 4”

      💰 Ticket Price

      You can define a specific price (currency is set under Settings > Account)
      – or select the “free of charge” option.

      ➕ Add Additional Tickets

      Want to offer multiple price or package options? No problem!

      Click “Add another ticket” to create additional variants – for example:

      • different age groups (Child / Adult)

      • various packages (“Basic”, “Premium”)

      • internal guests vs. external guests

      💡 Tip: You can rearrange tickets via drag and drop.
      The top-listed ticket determines the price shown on the experience card in the stream.

      ✅ Summary

      With well-structured tickets, you provide guests with clear, transparent booking information – and make your experience easier to understand.

      Your benefits:

      ✔️ Experiences become instantly bookable or requestable
      ✔️ Guests clearly see what’s included
      ✔️ Multiple ticket types & price levels can be shown in one view

      📩 Need help setting up your tickets?
      Our support team is happy to assist!