--- title: Why Isn't My Experience Showing in the Facebook Event Calendar? description: How to resolve display issues with the Facebook integration in the Giggle CMS --- [Skip to content](https://support.giggle.tips/en/help-center/why-dont-my-experiences-appear-in-the-facebook-calendar#main-content) - [English](https://support.giggle.tips/en/help-center/why-dont-my-experiences-appear-in-the-facebook-calendar) - [Deutsch](https://support.giggle.tips/help-center/erlebnisse-werden-nicht-bei-fb-angezeigt) English Show submenu for translations ![01\_giggle](https://support.giggle.tips/hubfs/01_giggle.svg) Open main navigation Close main navigation - - [English](https://support.giggle.tips/en/help-center/why-dont-my-experiences-appear-in-the-facebook-calendar) - [Deutsch](https://support.giggle.tips/help-center/erlebnisse-werden-nicht-bei-fb-angezeigt) English Show submenu for translations - [Go to Dashboard](https://cms.giggle.tips/) [Go to Dashboard](https://cms.giggle.tips/) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.giggle.tips/en/help-center?hsLang=en) 2. [Social Media](https://support.giggle.tips/en/help-center/social-media?hsLang=en) 3. [Facebook](https://support.giggle.tips/en/help-center/social-media?hsLang=en#facebook) # Why Isn't My Experience Showing in the Facebook Event Calendar? ## How to resolve display issues with the Facebook integration in the Giggle CMS If your experience isn't appearing in the **Events** section of your Facebook business page, please check the following: - [Is the Facebook interface activated?](https://support.giggle.tips/en/help-center/why-dont-my-experiences-appear-in-the-facebook-calendar#api) - [Is your experience configured correctly?](https://support.giggle.tips/en/help-center/why-dont-my-experiences-appear-in-the-facebook-calendar#configuration) - [Have you tried manual resynchronization?](https://support.giggle.tips/en/help-center/why-dont-my-experiences-appear-in-the-facebook-calendar#resync) --- ### ✅ 1. Is the Interface Activated? Go to **Sharing \> Facebook Events** in the Giggle CMS and: - Log in using your **Facebook account** (must be an admin of your business page) - Select the correct **Facebook business page** - Ensure the **status is green** 📌 **Tip:** After linking your account, refresh the CMS page once to complete the connection. ⚠️ **Important:** The integration will only work if your Facebook page has a **valid business address**. Check under **Info \> Contact and Basic Info** on Facebook to confirm a **mapped address with Google Maps card** is listed. --- ### ✅ 2. Is Your Experience Configured Correctly? Only **experiences with upcoming event dates** can be synced automatically to your Facebook Event Calendar. Experiences that only use availability settings cannot be synced automatically. Minimum requirement: - At least **one future date** must be created Maximum allowed: - No more than **100 dates within 52 weeks** (Facebook’s limitation) 📌 **Tip:** A common issue for display errors is incorrectly cropped or vertical images. → Learn more: [Optimize images for landscape view](https://support.giggle.tips/en/help-center/image-cropping?hsLang=en) 👉 You can always **share any experience manually**, including those with availability-based scheduling → Learn more: [How to easily create Facebook posts for your experiences](https://support.giggle.tips/en/help-center/how-to-easily-create-fb-posts?hsLang=en) --- ### ✅ 3. Manually Resync the Experience If your experience is not syncing properly: 1. Open your **experience list** in the CMS 2. Click the **Facebook icon** in the channels column 3. Select **"Remove from Facebook"** 4. Click the icon again to **republish** the experience ➡️ This re-triggers the sync and the event should appear in your Facebook calendar shortly. --- ### 📩 Need Help Setting It Up? 📖 Step-by-step guide: Activate the Facebook integration 📬 Or contact our support team directly: **hello@giggle.tips** - [Giggle 3.0](https://support.giggle.tips/en/help-center/giggle-3-0?hsLang=en) - [Experiences](https://support.giggle.tips/en/help-center/experiences?hsLang=en#main-content) - [Creation of experiences](https://support.giggle.tips/en/help-center/experiences?hsLang=en#creation-of-experiences) - [Categories](https://support.giggle.tips/en/help-center/experiences?hsLang=en#categories) - [Requests & Bookings](https://support.giggle.tips/en/help-center/experiences?hsLang=en#requests-bookings) - [Teams](https://support.giggle.tips/en/help-center/experiences?hsLang=en#teams) - [Statistics](https://support.giggle.tips/en/help-center/experiences?hsLang=en#statistics) - [Website](https://support.giggle.tips/en/help-center/website?hsLang=en) - [WebApp](https://support.giggle.tips/en/help-center/webapp?hsLang=en#main-content) - [Streams](https://support.giggle.tips/en/help-center/webapp?hsLang=en#streams) - [API & AI Bots](https://support.giggle.tips/en/help-center/api-ai-bots?hsLang=en#main-content) - [ExperienceAPI](https://support.giggle.tips/en/help-center/api-ai-bots?hsLang=en#experienceapi) - [AI Bots](https://support.giggle.tips/en/help-center/api-ai-bots?hsLang=en#ai-bots) - [Social Media](https://support.giggle.tips/en/help-center/social-media?hsLang=en#main-content) - [Facebook](https://support.giggle.tips/en/help-center/social-media?hsLang=en#facebook) - [Instagram](https://support.giggle.tips/en/help-center/social-media?hsLang=en#instagram) - [Pinterest](https://support.giggle.tips/en/help-center/social-media?hsLang=en#pinterest) - [Google](https://support.giggle.tips/en/help-center/google?hsLang=en#main-content) - [Google Places](https://support.giggle.tips/en/help-center/google?hsLang=en#google-places) - [Mailings](https://support.giggle.tips/en/help-center/mailings?hsLang=en) - [Printed weekly program](https://support.giggle.tips/en/help-center/printed-weekly-program?hsLang=en) - [Digital Signage](https://support.giggle.tips/en/help-center/digital-signage?hsLang=en) - [Guest Info Tools](https://support.giggle.tips/en/help-center/guest-info-tools?hsLang=en) - [Login & Technics](https://support.giggle.tips/en/help-center/login-technics?hsLang=en) [![](https://support.giggle.tips/hs-fs/hubfs/signatur%20logo.png?width=165&height=34&name=signatur%20logo.png)](http://giggle.tips) giggle.tips Help Center Copyright © 2026, Giggle GmbH