With the integration of Giggle.tips and DialogShift’s AI chatbot, you can inspire your guests even more effectively – automatically, personally, and around the clock.
🚀 Why connect Giggle.tips to DialogShift?
By connecting Giggle.tips to DialogShift ...
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✅ All experiences are automatically synced with the chatbot (every 2 hours).
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✅ The chatbot can instantly answer questions like “What’s happening at the spa today?” – including descriptions, images, times, and booking links.
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✅ Guests can book or request experiences directly from the chat.
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✅ You save time – no need to maintain the same content in two places.
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✅ Your guest service stays active even outside your opening hours.
🔁 Two Integration Options – for Your Website & On-Site Guests
💬 1. Chatbot on your Website
The chatbot appears on your hotel website and pulls real-time experience content from Giggle.tips via our API. Guests instantly discover the right activities – no clicks, no delays, and no extra effort for your team.
📱 2. Chatbot in Your Giggle Experience WebApp
You can also integrate the DialogShift chatbot directly into your Giggle Experience WebApp. This gives guests easy access to FAQs, service info, and of course – your bookable experiences.
Perfect for common questions like:
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“When is dinner served?”
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“When’s the next yoga class?”
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“Is there a shuttle to the lake?”
🔧 How the Integration Works
Requirements:
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Active DialogShift account
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Active Giggle.tips account with published experiences
Steps:
1. Activate in DialogShift
→ Enable the Giggle integration in your DialogShift dashboard using your desired stream ID from your Giggle account.
2. Maintain your experiences in Giggle
→ Make sure each experience includes a title, description, and time slot.
3. (Optional) Show the chatbot in your Giggle WebApp
→ You can display the chatbot in your Giggle WebApp by inserting your DialogShift Agent ID under
CMS > Share Experiences > Chatbots
🎯 Key Benefits at a Glance
| Benefit | Description |
|---|---|
| ✅ Automatic sync | Experiences are always up-to-date – no manual effort required |
| ✅ 24/7 guest support | Your chatbot is available any time of day |
| ✅ More direct bookings | Guests can book or inquire directly from the chat |
| ✅ Personalized service | Answers are tailored to individual guest needs |
📝 Real-Life Example
At Pradas Resort Brigels, the chatbot is already in use. Guests spontaneously ask about “Yoga on the mountain” – and book it directly in the chat. That’s smart guest communication at its best!
❓Need help?
Want to integrate the chatbot in your Experience WebApp or need help getting set up?
👉 Reach out to us at hello@giggle.tips – we’re happy to support you!