1. Help Center
  2. Printed weekly program

Trouble Opening the PDF?

How to fix display issues when exporting PDFs from the Giggle CMS

You’ve exported a weekly program or PDF document in the CMS, but it doesn’t open automatically?
In most cases, this is caused by your browser settings – especially the popup blocker.

In this article, we’ll walk you through the steps to fix it:

  1. Why the PDF isn't opening

  2. How to allow popups for the Giggle CMS

    1. Chrome

    2. Firefox

    3. Edge

  3. Refreshing the page


🔍 1. Why Isn’t the PDF Opening?

After clicking “Export”, the PDF should open automatically in a new browser tab.

If that doesn’t happen, your browser’s popup blocker is likely preventing the new tab from opening.


⚙️ 2. How to Allow Popups for the Giggle CMS

To ensure smooth exporting, popups must be allowed for our CMS. Here’s how:

🔵 Google Chrome:

  1. Click the lock icon in the address bar (next to the URL).

  2. Select “Site settings.”

  3. Scroll to “Pop-ups and redirects.”

  4. Make sure it’s set to “Allow.”

Alternative method:

  1. Open chrome://settings/content/popups

  2. Click “Add” under “Allow”

  3. Enter this URL:
    https://cms.giggle.tips


🟣 Mozilla Firefox:

  1. Click the menu icon (☰) in the top right > Settings

  2. Go to Privacy & Security

  3. Scroll to “Permissions” and click “Exceptions…” next to “Block pop-up windows”

  4. Enter: https://cms.giggle.tips and click “Allow”


🟡 Microsoft Edge:

  1. Click the three-dot menu (⋯) in the top right > Settings

  2. Go to “Cookies and site permissions” > “Pop-ups and redirects”

  3. Under “Allow”, click “Add” and enter:
    https://cms.giggle.tips


✅ 3. Refresh the Page & Try Again

Once popups are allowed:

  • Refresh the CMS page

  • Try exporting the PDF again

The document should now open in a new tab without issues.


❓ Still not working?

📩 Contact us at hello@giggle.tips – we’ll help you quickly and personally!

🧠 Tip: Please let us know which browser you're using (e.g. Chrome, Safari, Firefox) so we can assist you more efficiently.


💡 Summary

To ensure your PDF exports open correctly:

✔️ Allow popups for https://cms.giggle.tips
✔️ Refresh the CMS page
✔️ Re-export the PDF

You’ll then be able to open, save, and print your weekly program with ease – no technical issues in the way.