Enhance your guest experience by integrating an AI chatbot (via Chatbase) directly into your Giggle Erlebnis-App.
With Chatbase, you can create your own chatbot and easily connect it to your Giggle App. Here’s how it works:
🧩 1. Set up your chatbot in Chatbase
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Log in to your Chatbase account.
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Create a new bot or select an existing one (e.g. your info bot).
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Copy your Chatbase Agent ID from the bot’s settings.
🔌 2. Connect the chatbot in the Giggle CMS
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Open your Giggle CMS and go to
Share experiences > ChatBots. -
Paste your Chatbase Agent ID and save your settings.
✅ 3. Test the connection
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Open your Giggle WebApp.
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If everything is set up correctly, your new AI chatbot will now be visible to guests in your Giggle Experience App.
🎯 Why add a chatbot to your Experience App?
24/7 guest support
Guests can get answers anytime – even outside your opening hours.
More interaction
Guests can explore experiences, get information, and ask questions – directly via chat.
Relief for your team
Common questions are answered automatically using your content and knowledge base.
❓ Need help?
We're happy to support you anytime:
📧 hello@giggle.tips