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Integrating Chatbase with Your Giggle ExperienceApp

Enhance your guest experience by integrating an AI chatbot (via Chatbase) directly into your Giggle Erlebnis-App.

With Chatbase, you can create your own chatbot and easily connect it to your Giggle App. Here’s how it works:

🧩 1. Set up your chatbot in Chatbase

  • Log in to your Chatbase account.

  • Create a new bot or select an existing one (e.g. your info bot).

  • Copy your Chatbase Agent ID from the bot’s settings.

🔌 2. Connect the chatbot in the Giggle CMS

  • Open your Giggle CMS and go to Share experiences > ChatBots.

  • Paste your Chatbase Agent ID and save your settings.

✅ 3. Test the connection

  • Open your Giggle WebApp.

  • If everything is set up correctly, your new AI chatbot will now be visible to guests in your Giggle Experience App.

🎯 Why add a chatbot to your Experience App?

24/7 guest support
Guests can get answers anytime – even outside your opening hours.

More interaction
Guests can explore experiences, get information, and ask questions – directly via chat.

Relief for your team
Common questions are answered automatically using your content and knowledge base.

❓ Need help?

We're happy to support you anytime:
📧 hello@giggle.tips